PRODUCT FAILURE EVALUATION PROCEDURE- PART 1- FAILURE INFORMATION

PRODUCT FAILURE EVALUATION PROCEDURE
Section 1- Failure Information

Date:	( ex. MM/DD/YY )
Norris Sales Representative
Location:
Phone Number:
Fax Number:

DO NOT CLEAN SAMPLES SUBMITTED FOR ANALYSIS!

Customer:
Representative:
E-Mail:
Phone Number:
Fax Number:
Lease & Well #:
Location:
Failure Date: ( ex. MM/DD/YY )
Pull Date: ( ex. MM/DD/YY )
# of Rods “FS” to Failure:
Product Size:
Product Type:
Heat Code:
Date of Manufacture: ( ex. MM/DD/YY )

Number of Pieces:
Description of Pieces:

Failure samples must include the stamped upset end with the heat code & manufacturing date.

Please Note: For failure samples that require the assistance or opinion of an independent metallurgical laboratory, the response time for a PFE Report on that sample is at the leniency of the lab.

Report Type:

Acid Spot Test ¹ Chemical Analysis ²
Heat Treatment Tensile Test Result ³ Independent Metallurgical Analysis ⁴
Mill Material Certification ⁵ Pumping System Review ⁶
Scale X-ray Diffraction Analysis ⁷ Tensile Pull Test (must include 24” of rod body) ⁸
Visual (verbal report) ⁹ Visual (written report) ¹⁰

Additional Comments

Response time requested for a verbal analysis: 48 Hours 1 Week 2 Weeks
Response time requested for a written analysis: 2 4 6 8 Weeks

¹ Please allow up to 48 hours for acid spot test results.
² Requires the assistance of an outside independent metallurgical laboratory. Please allow up to 4-6 weeks for a chemical analysis.
³ Please allow up to 24 hours for the heat treatment tensile test results.
⁴ Requires the opinion of an outside independent metallurgical laboratory. Please allow up to 8 weeks for a written analysis.
⁵ Please allow up to 24 hours for the mill material certification.
⁶ May require the assistance and/or opinion of an outside metallurgical laboratory. Please allow up to 8 weeks for a written analysis.
⁷ Requires the opinion of an outside independent metallurgical laboratory. Please allow up to 8 weeks for a scale x-ray diffraction analysis.
⁸ Please allow up to 1 week for the tensile pull test results.
^{9 May require the assistance and/or opinion of an outside independent metallurgical laboratory. Please allow up to 2-4 weeks for a verbal report.

¹⁰ May require the assistance and/or opinion of an outside independent metallurgical laboratory. Please allow up to 6-8 weeks for a written report.}